Terms & Conditions
Please read carefully before proceeding.
By agreeing to these terms and conditions, you acknowledge that you have read and understood them in their entirety. You agree that your failure to read or fully understand any provision of these terms and conditions shall not constitute a defense or excuse for any breach of your obligations hereunder. You further agree that you will not hold Kacie-Lynn | Intuitive Healing liable for any damages or losses arising from your failure to read or understand these terms and conditions. By using this site, you agree to these terms & conditions, notices and guidelines contained within them, and all modifications hereto.
Users of Kacie-Lynn | Intuitive Healing should occasionally check for any changes to these terms & conditions. Your continued use of Kacie-Lynn | Intuitive Healing following any changes signifies your acceptance to those changes. The terms & conditions shall be governed by and interpreted in accordance with the laws of Illinois and any disputes arising in connection with these terms & conditions shall be the subject to the exclusive jurisdiction of the Illinois court system. Whilst access to Kacie-Lynn | Intuitive Healing is permitted and encouraged on a temporary basis, we reserve the right to withdraw or vary the services we provide without notice. We will not be liable for any reason if Kacie-Lynn | Intuitive Healing is unavailable at any time, for any length of time, for any service. This may involve restricting access to some parts of Kacie-Lynn | Intuitive Healing to users.
HOW OUR SERVICES WORK
Our services are offered as a tool for personal growth and healing.
We utilize a variety of techniques, including channeling, tarot cards, scrying, and natural psychic ability (such as clairvoyance, clairaudience, clairsentience, and claircognizance). These methods are used to connect with your spirit guides and higher self to receive straightforward messages tailored to your unique situation. While we can discuss potential future outcomes, our primary focus is on identifying and addressing the emotional blockages that may be hindering your progress. We believe that healing and growth are achieved through understanding and resolving these underlying issues.
If you are not genuinely committed to personal growth and healing, our services may not be suitable for you. Our services are intended for individuals who are seeking guidance and support on their journey of self-discovery.
SERVICES
The Services provided on Kacie-Lynn | Intuitive Healing include spiritual events, psychic and mindfulness courses, psychic readings, and energy healing sessions. Kacie-Lynn | Intuitive Healing is not a licensed therapist and all advice given is subjective and should be taken lightly. We encourage you to seek professional help in addition to spiritual guidance. By receiving one of the following services, you are agreeing to adhere to all notices outlined. It is not the responsibility of Kacie-Lynn or its affiliates to reach out to you to explain this information.
MEDIUMSHIP
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Mediumship, such as communicating with deceased loved ones, is not a service provided by Kacie-Lynn | Intuitive Healing.
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No exceptions.
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If you ask any questions related to mediumship or the passing of a loved one, during or at the time of your booking, you will be asked to provide an alternative question.
PSYCHIC SERVICES
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Psychic services may be conducted in person or over the phone and are open-ended. These sessions can be tailored to your specific needs, whether you're seeking a therapeutic discussion, a psychic reading, energy healing, or any combination of these modalities.
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Please note, each question or topic takes approximately 10 minutes to channel but can range from 5-20 minutes depending on complexity; please book accordingly.
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No question at all or "whatever my guides want me to know" counts as 1 (one) question.
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If you do not have enough questions or topics for your requested appointment length, we can finish the remainder of your visit with an energy healing.
PSYCHIC READINGS
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Psychic readings are open ended. You may ask any questions or provide any topics you'd like.
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Each question or topic takes approximately 10 minutes to channel but can range from 5-20 minutes depending on complexity; please book accordingly.
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At least 1 (one) question is REQUIRED for a Mini Psychic Reading
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At least 2 (two) questions are REQUIRED for a Psychic Reading
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At least 3 (three) questions are REQUIRED for an In-Depth Psychic Reading
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No question at all or "whatever my guides want me to know" counts as 1 (one) question.
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If you do not have the required number of questions or topics for your requested appointment, please choose a shorter service.
ENERGY HEALINGS
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Energy Healings are open ended. You may provide areas of emotional or physical concern.
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A Mini Energy Healing provides a body scan, quick chakra alignment and explanation of findings.
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An Energy Healing provides a body scan, full alignment of chakras, focused energy on any emotional or physical issues uncovered and an explanation of findings.
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An In-Depth Energy Healing provides a body scan, full alignment of chakras, focused energy on any emotional or physical issues uncovered and an explanation of findings as well as replenishing of white light and cleansing of stagnant dark energy.
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GUIDED READINGS
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Guided readings are exclusively available online and based on a predetermined set of questions designed to provide insights surrounding general topics.
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They provide more personalized and in-depth information on specific topics like love, career, soulmates, starseed origins, or past lives.
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If you aren’t sure what to ask or where to start, we recommend starting with a guided reading.
GROUP PARTIES
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Parties will be held at client’s place of choice.
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If the requested address is outside a 30 min travelling radius, you will be charged an additional .75 cents per traveling minute.
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Client’s place of choice shall provide one small table and two chairs.
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It is best to have a separate room that guests can come in to meet for their service privately.
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The number of guests you have will determine each person’s session length.
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At least 3 (three) guests are REQUIRED for a Mini Group Party.
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3 guests = 30-minute services each
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4 guests = 20-minute services each
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5 guests = 15-minute services each
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6 guests = 10-minute services each
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At least 4 (four) guests are REQUIRED for a standard Group Party.
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4 guests = 35-minute services each
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5 guests = 25-minute services each
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6 guests = 20-minute services each
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7 guests = 15-minute services each
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8 guests = 10-minute services each
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Psychic services during Group Parties are open-ended. These sessions can be tailored to your specific needs, whether you're seeking a therapeutic discussion, a psychic reading, energy healing, or any combination of these modalities.
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Please note, each question or topic takes approximately 10 minutes to channel but can range from 5-20 minutes depending on complexity; please plan accordingly.
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No question at all or "whatever my guides want me to know" counts as 1 (one) question.
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If you do not have enough questions or topics for your requested appointment length, we can finish the remainder of your service with an energy healing.
DELIVERY METHODS
By selecting one of the following delivery methods, you acknowledge and agree to the terms and conditions outlined below. Before booking, please ensure you understand the specific details of each method, including what is expected of you, the estimated delivery time, and any associated fees.
TEXT MESSAGES
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You are not present for your appointment.
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Text messages will be sent from (309) 781-6444. Please ensure your phone settings allow messages from unknown numbers.
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Your request will be added to a waitlist and processed in the order it was received.
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If you have not received a confirmation email within 3 days of booking, please contact us to confirm that we received your request.
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Processing times may vary depending on current workload and demand.
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During sale periods or peak times, wait times may be significantly longer.
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While most requests are fulfilled within 7 days, during busy periods, delivery may take up to 15-25 days.
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EMAILS
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You are not present for your appointment.
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Emails will be sent from info@kacie-lynn.com. To ensure you receive our communications, please check your email settings to allow messages from unknown senders.
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Your request will be added to a waitlist and processed in the order it was received.
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If you have not received a confirmation email within 3 days of booking, please contact us to confirm that we received your request.
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Processing times may vary depending on current workload and demand.
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During sale periods or peak times, wait times may be significantly longer.
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While most requests are fulfilled within 7 days, during busy periods, delivery may take up to 15-25 days.
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VIDEOS
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You are not present for your appointment.
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Your private/unlisted YouTube video link will be delivered via email.
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Emails will be sent from info@kacie-lynn.com. To ensure you receive our communications, please check your email settings to allow messages from unknown senders.
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Your request will be added to a waitlist and processed in the order it was received.
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If you have not received a confirmation email within 3 days of booking, please contact us to confirm that we received your request.
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Processing times may vary depending on current workload and demand.
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During sale periods or peak times, wait times may be significantly longer.
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While most requests are fulfilled within 7 days, during busy periods, delivery may take up to 15-25 days.
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PHONE CALL/FACETIME CALL
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Phone calls will come from (309) 781-6444. Please ensure your phone settings allow calls from unknown numbers.
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You will receive a call promptly at the start time of your appointment, please plan accordingly.
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We will only call one time, and we will not leave a message to respect your privacy.
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If you miss our call, please call back as soon as you can.
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You are allowed to be late to your call, however you will not be given extra time. Your tardiness will eat into your appointment.
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(e.g. if you booked a 30 min appointment and are 10 mins late - your appointment will run for 20 mins)
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IN PERSON
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In Person services will be held at our small, private office located at 1523 47th Avenue, Moline IL.
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Parking and entrance are located at the back of the building.
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Your service will be conducted promptly at its scheduled time unless otherwise notified.
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You are allowed to be late to your appointment, however you will not be given extra time. Your tardiness will eat into your appointment.
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(e.g. if you booked a 30 min appointment and are 10 mins late - your appointment will run for 20 mins)
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You may bring up to 1 (one)guest to participate in the service.
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There is only one extra chair available.
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You may record your session for later listening.
CANCELLATIONS/REFUNDS
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No Refunds. Please thoroughly understand your service before booking.
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All sales are final. No refunds will be issued for any reason.
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If you miss your appointment without providing at least a 2 (two) hour notice, your appointment will automatically be canceled, there will be no opportunity to reschedule, and you will forfeit your booking fee.
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If you decide that you no longer want your service for any reason, your booking will be canceled, and you will receive a gift card for the booking fee which you can use sitewide.
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(including the online store, gift cards, and development courses)
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If you are asked by Kacie-Lynn to reschedule your in-person service and we cannot agree on a suitable date and time, your appointment will be rescheduled as a virtual service - even if it deviates from the original schedule or delivery method, and a refund will not be issued.
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Refunds will only be provided in cases where the service cannot be delivered by Kacie-Lynn at all, by any means necessary, indefinitely.
CONFIDENTIALITY & ACCURACY OF INFORMATION
All information shared during your session is treated with the utmost confidentiality. Readings are intended for your personal use only, and we ask that you refrain from sharing information in a way that could harm or manipulate others. Kacie-Lynn is not responsible for any negative consequences arising from the misuse of information provided during the session.
Kacie-Lynn and its affiliates makes no representation in the respect of the accuracy and quality of information and does not have control over the content of any reading. We cannot accept responsibility for the relevancy or accuracy of the content given, implied or expressed as to the suitability of the content for any purpose. We do not assume and hereby disclaim any liability, loss or damages caused by any information, suggestion or advice provided, of whatever nature. Under current United States law we are obliged to advise you that all readings are carried out for entertainment and experimental purposes only.
Whilst reference may be made during a service to a medical condition, Kacie-Lynn and any affiliates do not provide medical advice, counseling or other professional services or advice and shall not be held liable or responsible to any person or entity for any loss or damage caused, or alleged to have been caused, directly or indirectly, by or from any guidance given during a reading, on Kacie-Lynn | Intuitive Healing or in any related publications. If you have any medical conditions that you are concerned with, we recommend that you seek professional medical advice. Any reference made during a reading to a medical condition is not a substitute to treatment by a medical professional.
Furthermore, if you are on medication, abusing drugs or alcohol, or suffering from a severe mental illness, your mental and emotional clarity could deeply affect the clarity of the service. And in such circumstances, we do not recommend that you participate. All clients must show up coherent for their appointment or they may be denied services. Your statutory rights are not affected.
REMOVAL/BANNING
Kacie-Lynn | Intuitive Healing has the right to cancel or refuse your service for any reason without explanation. We will never refuse service or discriminate based on race, color, religion, sex, social status, or national origin. You will be banned from the Kacie-Lynn | Intuitive Healing website and from booking future appointments if you:
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Cancel or miss 3 (three) appointments
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Show up to an appointment on drugs or alcohol
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Continuously misuse or misunderstand guidance provided
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Engage in rowdy, aggressive or disruptive behavior in person or through our communication channels. (chat, text, email, phone, comments, etc.)
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Overuse or misuse communication channels (i.e. harassment)
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Share your readings with others with the intent to manipulate or cause harm to someone's mental or emotional state
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Harass, stalk or publicly dox Kacie-Lynn in person or online
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Dispute a credit card claim or file a chargeback when denied a refund
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Violate set rules addressed within these terms
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Kacie-Lynn, its employees, officers, directors, affiliates, consultants, agents and all other individuals and organizations providing services on behalf of Kacie-Lynn from any and all third party claims, liability, damages and/or costs, including, but not limited to, legal fees arising from (a) your use of any part of Our Site, Site Material, products or related services or any information posted by you on Our Site; (b) your use of any Submitted Materials, products or services offered by third-parties through Our Site, including, without limitation and damage to any software or hardware as a result of any viruses; (c) your download and/or use of any of the software available for download through any part of Our Site; (d) the suspension or termination of your Membership as provided in this Agreement; or (e) your alleged breach of this Agreement.
TRADEMARKS
The trademarks, logos and service marks (collectively, the “Trademarks”) displayed on Our Site are the Trademarks of Kacie-Lynn and other parties. All rights reserved. Nothing contained in Our Site should be construed as granting by implication, estoppel or otherwise, any license or right to use any Trademark displayed on Our Site. Any other trademarks appearing on Our Site which are not the property of Kacie-Lynn are the property of the respective owners.
USER RESPONSIBILITIES
As a user of Our Site, you agree that you will provide true, accurate, current and complete information about yourself as requested by the registration process and that you will update the information as necessary to maintain its accuracy. You agree that you will use Our Site for lawful purposes only and that you will not use the facilities to conduct or perpetrate prohibited conduct. If you violate any of these conditions the Company has the right to suspend or terminate your account.
LETTERS, QUESTIONS AND COMMENTS
You acknowledge and agree that, by sending Kacie-Lynn or the Company your questions or comments, whether in writing or by email, you grant to Kacie-Lynn and the Company at no cost a perpetual, irrevocable, non-exclusive, world-wide right and license to link to, use, reproduce, transmit, modify, adapt, publish, display, distribute, translate and sub-license such material and/or to incorporate it in other works in any form, media or technology. By submitting content to Kacie-Lynn or the Company, you represent and warrant that you have the authority to grant such rights to the Company and that the content you submit will not violate any right of any third party, including but not limited to copyright, trademark and privacy rights.
PRIVACY
By accepting this Agreement, you expressly consent to our use of your personal information.
SEVERANCE
If any of these Terms and Conditions should be deemed invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Terms and Conditions shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
Our Site is owned and operated by Kacie-Lynn
1523 47th Avenue, Suite 4, Moline, IL 61265
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